INFORMATION COLLECTION – ENQUIRY FORMS

Ultimate Experience collects information such as your name, email address, company name, work address and telephone. This information is used by Ultimate Experience to process event enquiries and bookings and will not be shared or disclosed with any outside third party. By enquiring and booking with Ultimate Experience you are opting-in to the use of this information for Ultimate Experience marketing purposes. In accordance with GDPR, you can opt-out at any time.

COMMUNICATIONS FROM THE SITE – NEWSLETTER AND UPDATES

Ultimate Experience periodically sends out e-mails with news, events, case studies and services. Users are given the option to opt-out of these e-mails. Users can also voluntarily subscribe to receive additional information on a periodic basis. We will ask for contact information (e-mail and name). This information is only used by Ultimate Experience for marketing event related products and services.

CONCERTO GROUP AND CH&CO

Ultimate Experience is part of Concerto Group and CH&Co. All the brands within the group are part of the event, catering and hospitality industry. Occasionally Ultimate Experience may reference these brands within marketing messaging, communications and materials. You can opt-out at any time from these messages.

SURVEYS

Occasionally Ultimate Experience will request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Survey information is used for purposes of monitoring or improving the use and satisfaction of our services. Users’ personally identifiable information is not shared with third parties. Ultimate Experience may use an intermediary to conduct these surveys; however, they may not use users’ personally identifiable information for any secondary purposes.

SECURITY

All of users’ information, including any sensitive information, is restricted and for Ultimate Experience use only in relation with the purpose of marketing or managing event and course related business or services.

CORRECTING / UPDATING / DELETING / DEACTIVATING PERSONAL INFORMATION

If a user’s personally identifiable information changes (such as phone, e-mail or postal address), or if a user no longer desires such services or no longer wants to be contacted in relation to the courses, events or services offered they can contact Ultimate Experience online, by phone, or via email.